Returns Policy

We want you to love your K-Beauty routine. If something is not right, contact us within 14 days of delivery.

Eligible items

Unopened, unused products in original packaging may be returned or exchanged subject to inspection.

Non-returnable

Opened skincare, used products, and final-sale items cannot be returned for hygiene reasons.

How to start a return

Email support with your order number and reason. We will provide return instructions for approved requests.